Our Solution
Technology in New Zealand business is moving rapidly but is often held back by outdated infrastructure, complex systems, and a high need for onsite support.
The pcMedia model works by assessing the IT infrastructure, migrating away from complex, outdated or labour-intensive systems, to a proven model that ensures on-going onsite support is kept to a minimum.
Removing unnecessary investment on outdated hardware and systems is our key focus. Once your core infrastructure is working efficiently and a light touch support model is operating, all systems touching the core IT, from audio visual to print, document solutions to software applications, everything can be managed easily and efficiently.
1. Infrastructure Management
Plan to reduce unnecessary hardware investment, while automating processors and removing expensive third party software. Complete digital asset management.
2. Network & WiFi
Optimising your network, configuring VLANs, eliminating WIFI flat spot and maximising data throughout.
3. IT Security
Protect against the latest threats with a site security performance review. Securely backup your data, from Google, Microsoft 365 or an on premise server.
Change Management and Personal Development of Staff
Planning
- Scoping visit
- Introduction to team
- PLD communication (staff briefing)
- Staff questionnaire
Deployment
- Project role out as per plan
Training and Handover
- PLD Sessions
- Technicans on hand
Maintain
- Helpdesk
- Further PLD On-site support