I worked with pcMedia in a previous life and I was happy to expand their role within our business here at Astrolabe.
Firstly I don’t make changes unless it affects our bottom line positively – and I see technology as a key tool that makes doing our job easier, more efficient and professional.
What impresses me the most about pc Media are the solutions they offer. You don’t know what you don’t know. I’ll ring up with a problem and they always come back with 2 or 3 options to fix it. They are always thinking outside the square AND they are always about our business – they listen to your business and really try to understand the needs and tailor to suit that. That is gold.
We have just undertaken quite a big project by putting our entire business on the cloud – a room that used to house all sorts of boxes and servers is now empty. We felt completely confident throughout the whole process because everything was explained in English – oh Lee can speak Geek right up there with the best of them, but he also has the ability to translate so we get it. It has saved us money and because we travel quite a lot it has made working overseas so much easier. Their service is brilliant, I can ring them anytime and someone always answers, after hours, weekends, the lot, there are not many businesses’ you could say that for in Blenheim.
They think globally and act locally and in my mind are a ‘big little company’ and we are very lucky to have them here in Blenheim – would we recommend them? Definitely.
Jason Yank – Astrolabe Wines